خلاصہ

As a Service Delivery Manager at UHA Global Ltd, I supervise intricate service delivery operations, ensuring outstanding client support and operational effectiveness. I guide diverse teams, oversee recruitment processes, and spearhead sales initiatives to boost overall performance.

As well as a Manager of Administration and Sales in the real estate sector, I focus on client engagement and relationship building, perform market research, and facilitate property transactions while adhering to industry standards.

تجربہ

کمپنی کا لوگو
Globally Recruiter
Freelance
جنوری ۲۰۲۳ - موجودہ | Lahore, Pakistan

Dynamic recruiter with proven experience in sourcing and placing top-tier IT support technicians globally. Skilled in collaborating with hiring managers to identify staffing needs and developing targeted recruitment strategies. Proficient in leveraging ATS and market research to enhance talent acquisition processes. Strong understanding of IT support functions, with a commitment to building relationships with candidates and delivering exceptional results in fast-paced environments

کمپنی کا لوگو
Senior Consultant
Etihad Marketing.
دسمبر ۲۰۲۲ - فروری ۲۰۲۳ | Lahore, Pakistan

As a Farm House Site's Senior Consultant, my primary responsibilities included providing clients with information about available properties, conducting site visits, negotiating deals, and assisting with the purchase or sale of properties. In addition, I was responsible for managing and conducting client visits of my team.One of my significant accomplishments as a senior consultant was successfully closing multiple deals, resulting in increased revenue for the company. I consistently exceeded sales targets by leveraging my strong communication skills and ability to build strong relationships with clients.As a team member, my accomplishment was successfully managing and motivating my team of consultants to work together towards a common goal. I provided them with the necessary support and guidance to help them achieve their targets, resulting in increased sales and revenue for the company.Furthermore, I contributed to the growth of the company by providing valuable insights into market trends, competitor analysis, and identifying potential areas for growth.Overall, my responsibilities and accomplishments as a Farm Houses Site Senior Consultant have demonstrated my ability for being a good team player, exceed sales targets, provide exceptional customer service, and contribute to the growth of the company.

کمپنی کا لوگو
Consultant
Falaq Marketing
فروری ۲۰۲۱ - دسمبر ۲۰۲۲ | Lahore, Pakistan

Conducted cold calls to potential clients, resulting in a high conversion rate of leads into sales. Consistently followed up with prospects, building strong relationships and ensuring customer satisfaction.Successfully arranged and conducted meetings with clients, showcasing property features and benefits and closing sales. Regularly visited properties to evaluate market trends and provide recommendations to clients.Maintained accurate records of sales activity and customer interactions, using CRM software.Collaborated with the marketing team to develop and implement effective strategies to attract new clients and promote properties. Demonstrated excellent communication skills and a strong customer service orientation, resulting in a high level of repeat business and referrals.

کمپنی کا لوگو
Senior Credit Officer
FINCA microfinance bank
نومبر ۲۰۱۹ - فروری ۲۰۲۱ | Lahore, Pakistan

As a Senior Credit Officer, I was responsible for managing the loan portfolio for business owners on behalf of the bank I ensured that all loan applications were thoroughly reviewed and analyzed, taking into consideration all necessary documentation and risk factors, in order to make informed lending decisions.I demonstrated exceptional organizational and analytical skills, efficiently managing a large portfolio of loans and maintaining accurate and up-to-date records of all financial transactions. I was also responsible for monitoring and tracking loan performance, identifying and mitigating any potential risks, and taking necessary action to recover any overdue loans.In addition, I utilized my strong communication and negotiation skills to build and maintain strong relationships withclients, ensuring their needs were met and their expectations exceeded. I worked collaboratively with a team of loanofficers and support staff to ensure timely and efficient loan processing and approval, while also providing guidanceand support to more junior members of the team.Overall, my extensive experience in loan portfolio management, risk analysis, and loan recovery, combined with my strong communication and organizational skills, makes me a valuable asset to any financial institution seeking a Senior Credit Officer with a proven track record of success.

کمپنی کا لوگو
Email Executive
Mindbridge Pvt. Ltd.
جولائی ۲۰۱۸ - جولائی ۲۰۱۹ | Lahore, Pakistan

Responded to customer inquiries via email regarding their Uber rides and charges, ensuring their satisfaction with the service and encouraging repeat businessUtilized strong communication skills to effectively and efficiently solve customer issues and concerns.Maintained a high level of professionalism and customer service in all interactions with clientsContributed to the success of Uber campaigns in South Africa by providing exceptional customer support and driving customer loyalty.

کمپنی کا لوگو
Rent Specialist
Alhamd Estate
ستمبر ۲۰۱۳ - دسمبر ۲۰۱۷ | Lahore, Pakistan

As a Rent Specialist, I assist clients in finding rental properties that meet their needs. I manage property listings, conduct market research, and facilitate property viewings. I handle lease agreements, negotiate terms, and ensure compliance with rental regulations while providing exceptional customer service to tenants and landlords.

تعلیم

National College of Business Administration & Economics (NCBA&E)
ماسٹرز, بیچلرز ان آرٹس, B.Com‎
Accounting & Finance
CGPA 3.5/4
2018
LAHORE BOARD
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Commerce
فی صد 71%
2015
LAHORE BOARD
نان میٹرک, Matric in Arts‎
مکمل
2013
Kashmir High School
میٹرک / او لیول, آرٹس, Matrics‎
English, Islamic Studies
فی صد 83%
2013

پیشہ ورانہ مہارتیں

متوسط Budgeting & Cost Control
متوسط Candidate Screening
ابتدائی Communication Skills
متوسط Customer Relationship Management (CRM)
ماہر Digital Marketing
ابتدائی Financial Accounting
ابتدائی Financial Controlling
متوسط Interviewing Skills
ماہر Market Research and Analysis
ابتدائی Microsoft Excel
ماہر Office Management
متوسط Onboarding
ابتدائی Personal Finance
ابتدائی Problem Solving Skills
ماہر Sales Strategy Development
متوسط Talent Acquisition
متوسط Team Leadership
ماہر Technology Proficiency
ابتدائی Time Management
متوسط Vendor Management Experience

زبانیں

ماہر اردو
ماہر انگریزی

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Finca microfinance bank